States are doubling down on consumer protections. But why do airlines get a pass? (elliott.org)
As Washington abandons consumer protection efforts, states are stepping up. But airlines are the one industry no one can touch. It's time for that to change.
Jamie Baltus spent $1,808 on tickets from Chicago to Cairo. War broke out. She asked Turkish Airlines for a refund, then asked the DOT. Her state attorney general can't touch an airline. Here's why.
www.elliott.org/blog/states-...